Statement on accessibility

1. Our commitment to inclusion – voluntary implementation of accessibility

We still want everyone to be able to use our online shop without restriction. Therefore, we are voluntarily strongly committed to digital accessibility and continuously work to make our offering accessible to all. Accessibility is, for us, a central and voluntary contribution to actively promoting inclusion and to creating a shopping experience that truly serves everyone.

We voluntarily align our implementation with the national implementing legislation of Directive (EU) 2019/882.

2. General description of the service

Through our online presence we provide you with our online shop. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementing legislation.

In our online shop you can:

• Buy goods.

3. Descriptions and explanations necessary to understand the provision of the service

On the product pages you can first place our products in the shopping basket without obligation. You can correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The payment methods available are shown during the ordering process.

4. Description of compliance with the accessibility requirements

4.1 Supporting measures

Our website provides the following supporting measures:

• Use of strong contrasts for text and images
• Presentation of mandatory information in text form (not as a graphic or image)
• Clear and meaningful headings and labels
• Adjustable character and line spacing and text size without loss of content
• Alternative text for images
• Keyboard-operable pause button for slideshows and/or carousels
• Option for alternative presentation of non-text elements
• Subtitles for multimedia content. These can also be paused, stopped and hidden
• Mandatory information, as well as identification, authentication, security and payment functions that, regardless of the browser used, are perceivable through more than one sensory channel, operable, understandable and robust
• Clear labels and explanations (especially for forms)
• Textual indications of input errors
• Textual identification of required fields (e.g. with an asterisk)
• Shop elements operable via keyboard and with assistive technologies (e.g. order process, filter options and interactive elements such as buttons, controls, links and menus)

5. Contact details – Report a barrier

Have you noticed any shortcomings regarding accessibility? Then please feel free to contact us – by post, by email or via our feedback form.

Panaceo International GmbH
Person responsible: Roman Strauß
Finkensteiner Straße 5
9585 Finkenstein am Faaker See
Austria
Email: [email protected]

6. Telephone support for people with disabilities

We offer a hotline specifically set up for people with disabilities and users of assistive technologies. You can contact us on the following telephone number: +43 4257 29064