Accessibility Statement
1. Our Commitment to Inclusion – Voluntary Implementation of Accessibility
Our company is exempt from the scope of accessibility requirements and therefore not legally required to provide an accessibility statement.
However, we want everyone to be able to use our online shop without restriction. That’s why we are voluntarily committed to digital accessibility and are continuously working to make our services accessible to all. Accessibility is a central and voluntary contribution from us to actively promote inclusion and create a shopping experience that is truly for everyone.
In doing so, we voluntarily align ourselves with the national implementations of Directive (EU) 2019/882.
2. General Description of the Service
Through our online presence, we provide you with access to our online shop. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementations.
In our online shop you can:
- Purchase products.
3. Descriptions and Explanations Required to Understand the Delivery of the Service
On our product pages, you can initially add items to your cart without obligation. You may correct your entries at any time before submitting your binding order using the correction tools provided and explained during the checkout process. Payment options are displayed during the order process.
4. Description of Compliance with Accessibility Requirements
Supportive Measures
Our website provides the following accessibility support features:
- Use of strong contrast in texts and images
- Presentation of mandatory information in text form (not as graphics or images)
- Clear and comprehensible design of headings and labels
- Adjustable character spacing, line height, and text size without loss of content
- Alternative texts for images
- Keyboard-controllable pause button for slideshows and/or carousels
- Option for alternative presentation of non-text elements
- Subtitles for multimedia content, which can also be paused, stopped, and hidden
- Mandatory information and identification, authentication, security, and payment functions that are perceivable, operable, understandable, and robust—across different browsers and more than one sensory channel
- Clear labels and explanations (especially in forms)
- Text-based notices for input errors
- Textual identification of mandatory fields (e.g., using an asterisk)
- Shop elements that are operable via keyboard and assistive technologies (e.g., checkout process, filter options, and interactive elements like buttons, links, and menus)
5. Contact Information – Report a Barrier
Have you encountered any accessibility issues? If so, please feel free to contact us.
You can reach us via mail, email, or the feedback form.
Panaceo International GmbH
Responsible contact: Roman Strauß
Finkensteiner Straße 5
9585 Finkenstein am Faaker See
Austria
Email: [email protected]
6. Telephone Support for People with Disabilities
We offer a hotline specifically for people with disabilities and users of assistive technologies. You can reach us at the following number: +43 4257 29064
This statement was created on June 23, 2025.
The last update was made on June 23, 2025.